To provide the best possible quality of service and pampering for our guests, the villa recruits, trains, and enhances the skills and professionalism of every staff member.
From gardeners and housekeepers to cooks, chefs, butlers, and managers, everyone is fully dedicated to delivering the warm and genuine hospitality that Bali is known for.
This commitment is reflected in our villa’s “staff-to-room ratio” of 4, meaning that for every room, there are four staff members available to assist.
Additionally, we cross-train our staff in skills beyond their primary job functions. For example, our butlers are trained to service air conditioning, and our housekeepers are capable of servicing and maintaining furniture.
After all, your comfort is ultimately delivered through the human touch and genuine care of our team.